Orders and Returns
Returns & Replacements:
All claims must be made within 30 days from the ship date.
In order to protect our employees and our customers from any additional risk to COVID-19, we have made the decision to temporarily change our return policy. We will not be accepting any returns until further notice.
EnerHealth Botanicals will issue refunds for unused & unopened products returned within 45 days from purchase. Upon receipt and approval of returned items, a credit will be issued. Credits will appear on your bank statement in 5-7 business days. No returns or refunds will be accepted after 45 days. There is a $15 restocking fee on all returned orders unless otherwise agreed upon. WE DO NOT REFUND SHIPPING CHARGES. If you receive the wrong product or items in your order, we will replace at no cost.
Clearance Sale and Closeout Sale items (30-50% off items) are not returnable.
Customer is responsible to return all items to the following address:
14115 Mead Street
Longmont, CO 80504
Orders can be placed on our website or over the phone. Feel free to call us at Toll Free: 1-866-762-9238 or Local: 303-702-0833. If you are having issues placing an order online, please contact us and we will be glad to assist you. Please note that we do not ship hemp extracts to South Dakota.